# cust > acct > vacct > 1001286 > 1287 > findetdv # cust > acct > vacct > 1001286 > 1287 > findetdv **Route:** cust/acct/vacct/1001286/1287/findetdv **URL:** https://admin.myslbb.com/#/cust/acct/vacct/1001286/1287/findetdv --- ## Overview This page is a draft SOP reference for the above screen in **i2i Core OSS/BSS**. It is auto-generated from UI exports and should be reviewed for operational correctness before customer release. ## When to Use - Use this screen for the workflow represented by this route. - Do not make billing/AAA/provisioning-impacting changes without required authorization. ## Typical Workflow 1. Verify you are working on the correct entity (Customer/Account/Service). 2. Review the current lifecycle state before making changes. 3. Apply changes and validate system response. 4. Confirm downstream impact (AAA/Provisioning/Billing) where applicable. ## Field & Action Hints (Auto-detected) - **Fields detected:** Document Type, Status, Date Range - **Actions detected:** Auto, Close, Customer, Service Account, View, Transactions, Edit, Change Status, Renew, Cancel Plan, Reset MAC, Change Password, Live Monitoring, eCAF, Apply Filter, Clear Filter, Add Debit Note, Add Credit Note ## Validation & Safety Checks - Confirm identifiers before saving. - Confirm lifecycle state allows the change. - Confirm rollback/support path exists for production actions. ## Escalation Guidance - **L1:** Verify input, permissions, and entity state. - **L2:** Validate dependencies and downstream state. - **L3/Admin:** Policy/config changes or suspected defect. --- ## Screenshots ## drilldown\_one\_item **Captured URL:** https://admin.myslbb.com/#/cust/acct/vacct/1001286/1287/findetdv
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![screenshot](https://kb.i2itechservices.com/uploads/images/gallery/2026-02/admin-myslbb-com-cust-acct-vacct-1001286-1287-findetdv-drilldown-one-item-6aa189ea63-part-01.png) ![screenshot](https://kb.i2itechservices.com/uploads/images/gallery/2026-02/admin-myslbb-com-cust-acct-vacct-1001286-1287-findetdv-drilldown-one-item-6aa189ea63-part-02.png)