Service Association & Ownership
Service Association & Ownership
Product: i2i Core OSS/BSS
Company: i2i Tech Services Private Limited
Purpose
Services represent the deliverable offering mapped to an account. Service association defines entitlement, provisioning scope, AAA applicability, and chargeability. Ownership must remain unambiguous to avoid revenue leakage and provisioning conflicts.
Service Ownership Rules
- A service must belong to exactly one Account at a time.
- Service identifiers must remain stable (IDs used by provisioning/AAA/billing).
- Ownership transfers require controlled workflow and audit trail.
Workflow
- Open Account → Add/Attach Service
- Select service type/plan/profile (as per product configuration)
- Set activation/effective dates (if applicable)
- Validate mandatory attributes → Save
Validation & Safety
- Confirm service type aligns with customer classification (residential vs enterprise vs partner).
- Confirm charging/rating applicability before activation.
- Do not edit service identifiers in production without escalation.
Downstream Impact
- Provisioning: triggers activation workflows and network mapping.
- AAA: defines authorization scope and service entitlement.
- Billing: determines recurring/one-time charges and invoice mapping.
Screenshots
Screenshots not yet added.