Service Association & Ownership

Service Association & Ownership 
 Product: i2i Core OSS/BSS 
 Company: i2i Tech Services Private Limited 
 
 
 Purpose 
 
 Services represent the deliverable offering mapped to an account. Service association defines entitlement,
 provisioning scope, AAA applicability, and chargeability. Ownership must remain unambiguous to avoid revenue leakage
 and provisioning conflicts.
 

 Service Ownership Rules 
 
 A service must belong to exactly one Account at a time. 
 Service identifiers must remain stable (IDs used by provisioning/AAA/billing). 
 Ownership transfers require controlled workflow and audit trail. 
 

 Workflow 
 
 Open Account → Add/Attach Service 
 Select service type/plan/profile (as per product configuration) 
 Set activation/effective dates (if applicable) 
 Validate mandatory attributes → Save 
 

 Validation & Safety 
 
 Confirm service type aligns with customer classification (residential vs enterprise vs partner). 
 Confirm charging/rating applicability before activation. 
 Do not edit service identifiers in production without escalation. 
 

 Downstream Impact 
 
 Provisioning : triggers activation workflows and network mapping. 
 AAA : defines authorization scope and service entitlement. 
 Billing : determines recurring/one-time charges and invoice mapping. 
 
 
 Screenshots Screenshots not yet added.