Service Termination / Disconnection & Data Retention
Service Termination / Disconnection & Data Retention
Product: i2i Core OSS/BSS
Company: i2i Tech Services Private Limited
Purpose
Termination is the permanent lifecycle closure of a service/subscriber relationship. Termination must ensure charging is closed correctly, AAA access is revoked, and records are retained according to policy.
Pre-termination Checks
- Confirm customer/account ownership and correct service selection.
- Confirm billing closure or final invoice policy (as applicable).
- Confirm provisioning rollback policy (if applicable).
Operational Workflow
- Open service → validate active state and dependencies.
- Trigger Termination/Disconnection → select reason and effective date if used.
- Validate downstream: AAA access revoked, sessions terminated as per policy.
- Confirm billing closure behavior and data retention flags.
Retention & Audit
- Operational records should remain queryable for audit for defined retention period.
- Do not hard-delete production entities unless explicitly approved and supported by policy.
Common Issues
- Residual sessions after termination → check AAA session termination enforcement.
- Final invoice mismatch → check effective date and billing cycle alignment.
Screenshots
Screenshots not yet added.