Service Termination / Disconnection & Data Retention

Service Termination / Disconnection & Data Retention 
 Product: i2i Core OSS/BSS 
 Company: i2i Tech Services Private Limited 
 
 
 Purpose 
 
 Termination is the permanent lifecycle closure of a service/subscriber relationship. Termination must ensure
 charging is closed correctly, AAA access is revoked, and records are retained according to policy.
 

 Pre-termination Checks 
 
 Confirm customer/account ownership and correct service selection. 
 Confirm billing closure or final invoice policy (as applicable). 
 Confirm provisioning rollback policy (if applicable). 
 

 Operational Workflow 
 
 Open service → validate active state and dependencies. 
 Trigger Termination/Disconnection → select reason and effective date if used. 
 Validate downstream: AAA access revoked, sessions terminated as per policy. 
 Confirm billing closure behavior and data retention flags. 
 

 Retention & Audit 
 
 Operational records should remain queryable for audit for defined retention period. 
 Do not hard-delete production entities unless explicitly approved and supported by policy. 
 

 Common Issues 
 
 Residual sessions after termination → check AAA session termination enforcement. 
 Final invoice mismatch → check effective date and billing cycle alignment. 
 
 
 Screenshots Screenshots not yet added.